Shipping Policy

  • Order Confirmation:
    After placing your order, our team will contact you within 24 hours for a confirmation call.
    Your order will not be shipped until we confirm it with you by a phone call.

    Delivery Time:
    Once your order is confirmed, delivery takes 1–4 working days (Saturday to Thursday) anywhere in Egypt.

    Shipping Fee:
    Standard shipping is 100 EGP. We occasionally offer free shipping promotions—watch for banners and offers on our website.

    Order Tracking:
    Once your order is shipped, you will receive a tracking code via email & WhatsApp from the shipping company to follow your delivery status.

    Payment on Delivery:
    Pay easily upon delivery with cash, InstaPay, or mobile wallets—choose what suits you best.

    Check Before You Pay:
    You can open and check your handbag in the presence of the courier before making payment, so you shop with complete confidence.

    Delivery Attempts:
    The courier will make up to 3 delivery attempts if you are unavailable at the first visit.

    Packaging:
    All handbags are shipped securely and include a protective dustbag. Some items may arrive in a branded gift box, depending on availability.

    Shipping Coverage:
    We deliver to all cities and governorates across Egypt.

    Customer Support:
    For any delivery questions or assistance, contact us via:
    Email: Divaeg.com@gmail.com
    Phone: 01555326688
    WhatsApp: Chat on WhatsApp
    Facebook: 📘 @TheDivaEg
    Instagram: 📸 @theDivaEg

    Enjoy a smooth, worry-free shopping experience with fast delivery and flexible payment options!